About Us

Happy holidays and more at out Pet Care Resort in Swanland

Want your pet’s to enjoy a holiday while you do too? Our ongoing aim is to provide the best pet care facilities and service Hull, East Yorkshire and the UK offers. You can find out all about us below.

We understand it can be a concern leaving your pets in someone else’s care for the first time.  Pets who come from a safe and secure family home require the same care when being left with someone new.  We work hard every day to ensure your pets have the best care and attention here at our family run business.

We’ve been caring for the regions since we opened in February 1993. Over the years we have cared for thousands of different dogs, cats and small animals. Just like us, they have different personalities and individual needs. Through our experience, we have gained the knowledge in giving the very best of care to pets young and old. We understand that it’s the people who matter in caring for your family member. With this always in mind, we employ the very best qualified and caring team.  Find out more about us below.

Two Beagles on Dog Care page

Pet Care is our passion

All our fantastic team of pet care professionals have a great love of animals and an affinity for their wellbeing. They hold qualifications in animal management from foundation diploma through to degree level qualifications. We also help those looking to enter a career working with animals. Passing on our knowledge in our apprenticeship program which has been running for over 20 years. And by providing work placements to Schools, Colleges and Veterinary 1st years students.

We always aim to provide the greatest level of care. The whole team here will strive to ensure your pets have a healthy and stress-free holiday whilst with us. And this leads to happy pets on your return.

We’re also proud to be members of the Pet Industry Federation. The UK Kennel & Cattery Association. Also The British Dog Groomers Association.  Peace of mind for you that we strive to give the very best care to your pets.

Accommodation & Facilities

Our accommodation and facilities are designed so your pet can have the most comfortable experience away from home.  We are the largest pet care resort in the region giving all the space your furry family member needs. Be it relaxing in our luxury Hillside accommodation for our canine guests or sunbathing in our POD’s for our feline guests. To running free on our large grassed paddock, agility park and play centre. Our Pet Care Resort is the perfect getaway for adventurous pets. We also offer dog grooming in our dog grooming salon. Expert tuition for your dog at our dog training centre. And a great range of pet food, toys and accessories in our pet store.


Why choose us?

We put your pets needs and cares at the forefront of everything we do. One way we achieve this is by providing the largest team of passionate pet professionals the region has to offer.  We have 33 members of staff who give a high standard of care and attention to our guests. Our facilities are continually the best they can be and improved year on year.  We’ll also always aim to give you the best customer experience. From ease of booking, even at short notice. Offering a range of services for your pet at the best value. Regular updates when your away through social media should you require them. To always being available should you need us 365 days a year for pet care.

Why we started…

We first opened our doors to Swanland and the local area in February 1993. Our family wanted to continue in the dedicated care of animals. We wanted to provide a better service than was available to our dogs Sherry and Wanda. Tony and Mandy invested a great deal of time and energy creating large and comfortable accommodation for dogs. Accommodation for cats and a small reception area. Our first guest all those years ago was a Golden Retriever called Branston.

More about how we got started

Who we support

We support a range of local Schools, College’s, Universities and charitable organisations. We also provide work placements to students wanting to further their knowledge in animal care. Experience is the most important part of working with animals.  Gaining first hand knowledge helps the next generation of pet care professionals have empathy and understanding of animal needs.

More about who we work with

Charity partners

We have a long standing relationship with our 3 local charity partners who do amazing work in our local community.  We think it’s important, now more than ever, that businesses support local charities. Entrusting us with the care of your pet? Your choosing a company that works actively to help our local community.

More about our charity partners

Meet The Team

Our fantastic team of Pet Care Professionals are at the heart of everything we do. Meet them here ....

Jody J

Pet Care ManagerFind out more

Claire L

Pet Care Assistant/Trainee GroomerFind out more

Francesca S

Pet Care Assistant ManagerFind out more

Jody J

Pet Care Manager

I started as a Pet Care Assistant in 2011 before progressing to Pet Care Manager in 2019.
My love for animals has sparked my passions of horse riding, enjoying the countryside and being a past owner of whippets, lurchers, and retired grey hounds. Currently I am the owner of 3 beautiful rats named Blossom, Daisy and Delilah.
This in turn has carried me through work-life ensuring all pets staying with us are receiving optimum care and attention.


National Diploma in Animal Management L3

Canine First Aid & CPR

Claire L

Pet Care Assistant/Trainee Groomer

I have 2 years experience here at Home from Home after joining in 2018 in which time I have gained lots of knowledge and experience. My time here is spent between working in the kennels caring for all the pets on their stay with us, working in reception welcoming your wonderful pets upon arrival, and also making and taking bookings in our reservations department.
I have also just recently joined the grooming team where I am currently working towards my Level 2.
I have a wide range of pets at home which include Rupert the Westie, Rosie the Jack Russell, 4 Rabbits: Charlie Daisy, Saffy & Peter and 6 Guinea Pigs: Violet, BB, Pandora, Sunny, Oreoki & Chester! They certainly keep me busy! I look forward to meeting and caring for all your wonderful pets soon!


Canine First Aid & CPR

Currently working towards Level 2 Grooming

Level 3 Diploma in Beauty Therapy Sciences and Salon Hygiene.

Francesca S

Pet Care Assistant Manager

I started here at Home from Home in 2019. My main role is to ensure the team, our customers and their pets are happy and having a great experience with us!
Aside from education I have 5 years experience within animal care from dogs and cats to penguins and sharks. At home I have a Golden retriever named Ralph who has been with me since a puppy - we love travelling around and exploring the UK together. Being an owner myself, I understand how important it is for you to feel comfortable leaving your fluffy (or non fluffy) family members in our care, and even more so that they feel comfortable with us!


BSc hons Zoology Degree

National Diploma in Animal Management Level 3

Happy Customer Comments

Quotation Marks
Already absolutely love this place! We booked our French Bulldog puppy for two day care sessions and both times he came home super happy and definitely ready for a sleep! Our pup, Tobie, was only just old enough to be going out and everyone at Home from Home Pet Care was reassuring and gave us every ounce of confidence that he will have the time of his life.Tia BennettDog Care

Happy Customer Comments

Quotation Marks
My cat is my baby and I don't entrust her care to anyone lightly but Home from Home have looked after her very well and she has come back happy and content. I can tell she has had a great time.Melissa JaneCat Care

Happy Customer Comments

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An amazing place that does so much for so little,our big rescue dog loves going to agility and obedience classes.I cannot recommend this place enough!!Scott LomaxDog Training

Happy Customer Comments

Quotation Marks
Just picked my German shepherd up,very pleased with the results,he is a difficult dog to groom and the guys just got it done with no drama,I would definitely take him again.Billy GormanDog Grooming

More organisations we work with